Shipping Methods in Italy:
Choose between two options for delivery within Italy:
- SDA Express – Fast delivery at a cost of €7.90.
- DHL Express – Delivery within 24/48 hours with tracking via the DHL On Demand Delivery service, at a cost of €15.

Green Options and Free Pickup:
For those who prefer eco-friendly solutions, we offer free in-store pickup and free shipping to a pickup point.

International Shipping:
Shipments to the rest of the world are handled by DHL Express. Costs vary depending on the destination. For shipments outside the European Community, the goods are accompanied by a fiscal invoice, and any customs charges are borne by the customer. If the recipient refuses the package, the total amount of customs charges paid for its return will be deducted from the order refund.

Shipping Address Changes:
To modify the shipping address, contact Boutique Jole SAS within 2 hours of placing your order at ecommerce@jole.it or call 0828 300168.

Shipping Hours:
Orders are processed and shipped from Monday to Friday, from 09:00 to 13:30. Orders placed on Saturday and Sunday will be processed starting the following Monday.

Acceptance of the Terms:
By placing an order, the customer enters into a business relationship with Boutique Jole SAS and agrees to accept the delivery of their package. In the event of a return-to-sender request, any shipping charges incurred will be deducted from the refund.